Purchasing a luxury carpet directly from India is seamless and secure.
Yes, it is perfectly safe to buy a rug online if you purchase from a reputable, certified manufacturer. At Ajaypee Carpets, we provide high-resolution images, video consultations, and offer sample kits so you can feel the material and knot density before placing a full-size order.
We offer a comprehensive 30-day return policy for standard catalog orders. If the rug does not fit your space perfectly, you can return it. (Note: Custom, bespoke sizes or colors may have modified return policies which are communicated clearly before purchase).
Absolutely. Every hand-knotted carpet purchased from Ajaypee Carpets comes with a signed Certificate of Authenticity detailing its origin (Bhadohi, India), KPSI, materials, and GoodWeave certification number.
We ship our rugs professionally packed, rolled and weather-sealed. We ship globally via trusted logistics partners (DHL, FedEx, UPS). In most major markets like the US and UK, we handle customs clearance, and all duties are calculated transparently at checkout so there are no surprise fees upon delivery.
For in-stock catalog items, international shipping typically takes 5 to 14 days door-to-door. Custom or out-of-stock items require weaving time, and we provide regular progress updates directly from the looms until shipment.
